Careers at Pulse

The Account Manager looks after PULSE's clients from the first conversation to the finished installation. It is a hybrid role for someone who comes from the technical side of audio, visual and lighting and wants to stay close to the projects: you win the work, shape the concept with the client, and help see it delivered.

Most of the role is account management and sales - building relationships with clients, consultants and contractors, qualifying opportunities, and turning a brief into a proposal that can be built. The rest is shared between project management on your own accounts and creative design: the concepts, visuals and presentations that show a client what a space will look, sound and feel like.

Fluent Arabic and English are essential. Our clients work in both, and the Account Manager presents, negotiates and writes in both.

The Sales Coordinator is the operational centre of the Business Development team. The role owns the flow of every opportunity from the first presales enquiry through to a confirmed sales order handed cleanly to Projects, and keeps the sales pipeline accurate, current and reportable at all times.

Working alongside the Sales and Account Managers and across Design, Estimation, Procurement, Finance, Logistics and Project Delivery, the Sales Coordinator prepares and issues quotations from the system, follows every one of them through to a documented outcome, collects and verifies customer LPOs and contracts, and makes sure each won order enters delivery with complete, correct and properly approved paperwork.

The role is administrative in its detail and commercial in its judgement. Accuracy, follow-up and clear communication are what it is measured on: nothing is quoted twice, nothing is confirmed on incomplete documentation, and nothing sits in the pipeline without an owner and a next action.