Wavehouse Atlantis enjoys versatile sound system powered by Pulse Middle East

Updated: Mar 19, 2020

Pulse Middle East was assigned with the full design, supply and installation of a multi-functional miniature theme park’s sound system: Wavehouse in Atlantis the Palm Dubai. The entire process from design to integration took four months to execute.

Located on Palm Island, between the Dubai skyline and the Arabian Gulf, Atlantis Dubai includes a world-famous resort, the world's most Instagrammed hotel, award-winning restaurants, a waterpark, and much more. Wavehouse, Atlantis Dubai's all-encompassing entertainment venue, features zones for kids, families, and adults, including a bowling alley, kids play area, two-story arcade, projection room, restaurant, indoor/outdoor stage, indoor/outdoor bar, outdoor lounge area, and wave simulation pool. Whether you like to be active or want to kick back and relax, it's all here.

Installing a sound system to serve a venue the size and complexity of Wavehouse was a major challenge. However, our expert team at Pulse Middle East was fully up to the task, with its extensive experience providing audio-visual systems to high-end venues in the region.

Led by Managing Director and Audio Engineer Joe Chidiac, our Pulse team designed and installed a Dante-enabled audio system for Wavehouse based on two Symetrix Radius NX 12x8 DSPs and one Radius NX 4x4 DSP.

Chidiac recalls:

"We were brought in to design and install a sound system for live music, background music, and non-emergency paging that would have complete flexibility for the operator to play any source in any and all zones. Having so many different entertainment functions, the sound system needed to be separated by function and music requirements, so Wavehouse was separated into 11 main zones for source selection and volume control. The 11 zones are then divided into sub-zones for additional volume control, allowing the operator access to 25 sub-zones to be able to cater for special events. Each individual zone can be monitored from the AV room speakers."

The Wavehouse system is hosted on the hotel's network, with fiber connecting two separate AV rooms connected to the main intermediate distribution frame. Connection points for Dante devices around the venue are on CAT6 cable. In addition to portable devices, audio sources include a Pioneer DJM900 DJ mixer with CDJ2000 multi-players, connected with an AVIO adapter; a Midas M32 console with DN32-Dante card; and several TV receivers plugged directly into the Symetrix Radius processors. On the output side, Powersoft amplifiers drive loudspeakers from TW Audio and Martin Audio.

Andy Morris, Pulse Middle East's Head of Audio, says:

"The Symetrix Radius makes it easy to manage the Dante network, and it's extremely reliable. Most DSP for the loudspeakers at Wavehouse was done inside the Powersoft amplifiers but it was necessary to set balancing and delays within the Symetrix Radius DSPs in order to be able to change these settings for different operation modes. Symetrix Composer software made it easy to integrate our Powersoft amplifiers and enabled us to set up the routing without having to use Dante Controller."

The Pulse team also used Symetrix Composer's SymView GUI authoring to create a control server.

Morris details:

"We made custom control pages for each zone, plus a diagnostics page for problem solving. Because it's hosted on the hotel's network, there is flawless Wi-FI coverage throughout the venue, so the operators can sign in and control any zone from anywhere around the venue."

Designing, building, and configuring the Wavehouse system and providing a user-friendly interface, while keeping up with the construction schedule, was no easy job. But using Symetrix Radius processors and Composer software, Pulse Middle East met every challenge.

Chidiac reports:

"We had to work on the installation in parallel with construction and interior design in order to finish on time but we got it all done, and the system performs fully up to our expectations. Our customer is very satisfied."

Read our Wavehouse case study here

View Wavehouse project gallery here